Limitazioni ed efficacia della consulenza professionale con l’Intelligenza Artificiale: Una revisione sistematica della letteratura
DOI:
https://doi.org/10.6092/issn.1970-2221/18250Parole chiave:
barriere, efficacia, consulenza professionale, intelligenza artificialeAbstract
Le barriere e l’efficacia dell’uso dell’intelligenza artificiale nella consulenza professionale non sono state riviste empiricamente. Questo rapporto esamina i dati empirici sulla consulenza professionale con l’intelligenza artifi-ciale in due aree: barriere ed efficacia. Questa revisione sistematica esamina le evidenze empiriche circa gli ostacoli e l’efficacia dell’intelligenza artificiale nei servizi di consulenza professionale. SLR ha esaminato i database Sco-pus, PubMed, Google Scholar, Crossref. Scopus ne aveva 70, PubMed 7, Google Scholar 78 e Crossref 2000. La revisione comprende 10 studi analizzati da PRISMA. I manoscritti sono stati pubblicati tra il 1992 e il 2023. Questa ricerca include Namibia, India, Corea del Sud, Finlandia, Stati Uniti, Regno Unito e Sri Lanka. Due studi hanno esaminato le barriere (Suresh et al., 2021; Westman et al., 2021) e dieci hanno studiato l'efficacia della consulenza professionale con intelligenza artificiale: (Carson et al., 1999; Crowley, 1992; Guleria & Sood, 2023; Hendahewa et al., 2006; José-García et al., 2022; Lee et al., 2018; Rao et al., 2020; Sodhi et al., 2016; Suresh et al., 2021; Westman et al., 2021).
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